Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your information
1. Information We Collect
We collect information you provide directly to us, such as when you:
- Create an account or subscribe to our services
- Contact us for support or inquiries
- Use our Discord bots and services
- Participate in surveys or promotions
This may include your Discord username, email address, payment information, and usage data.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our bot services
- Process payments and manage subscriptions
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze usage patterns
- Detect and prevent fraud or abuse
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
- With your explicit consent
- To trusted service providers who assist in operating our services
- When required by law or to protect our rights
- In connection with a business transfer or merger
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of sensitive data in transit and at rest
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing through trusted partners
5. Discord Integration
Our bots operate within Discord servers and may collect:
- Server and channel information where bots are active
- User interactions with bot commands
- Message content when necessary for bot functionality
- User preferences and settings
We only collect data necessary for bot operation and do not store unnecessary personal conversations.
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. Specifically:
- Account information: Until account deletion
- Payment records: As required by law (typically 7 years)
- Usage logs: Up to 12 months for service improvement
- Support communications: Up to 3 years
7. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt-out of marketing communications
- Export your data in a portable format
To exercise these rights, please contact us through our Discord server or support channels.
8. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve user experience and service performance
- Prevent fraud and enhance security
You can control cookie settings through your browser preferences.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and notifying active users through our Discord server.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Through our Discord server
- Via our website contact form
- By email (available in our Discord server)
Last updated: January 2025